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9:00 am - 5:30 pm Pacific Time, Mon. - Fri.

Career Opportunities

EverTrust Bank offers a competitive salary and comprehensive benefit packages including paid time off, 401k matching, Medical, Dental and Vision insurance.  We are an EEO employer providing equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disabled status.

Please send resume and salary history to 

Human Resources, EverTrust Bank
18645 E. Gale Avenue, Suite 230
City of Industry, CA 91748

or .

For internal employees,
If you are interested in any of the job positions, please contact Madeleine Sung at 626.854.9719.

Loan Review/Quality Control Officer – Pasadena

Customer Service Manager – City of Industry

SBA Business Development OfficerWork location: Northern CA (one opening)

Jr. Universal Banker
 – Pasadena & Cerritos

Loan Review/Quality Control Officer – Arcadia location


1. Pre-Closing – Review all relevant information and documentation necessary to ensure the loan file is complete before closing. This includes but is not limited to ensuring the following documentation is included in the file: real estate title information, flood certificates, appraisals, surveys, lien searches, and appropriate borrowing entity documents. This duty is performed only on residential mortgage loan originations and may be performed on a sampling basis, depending on volume of loans generated.
2. Post-Closing – On a sample basis, review documents for all types of loans to ensure documentation is accurate, complete, and approved in compliance with regulations and Bank policy. Review financials, loan approvals and all credit related forms to ensure loans were underwritten, approved, and closed in compliance with the Bank’s loan policy.
3. Prepare monthly/quarterly/annual reports summarizing the pre and post closing review activities and the results of other analysis performed.
4. Complete all necessary training, including cross-training in functions within the Risk Management area. Maintain knowledge of current lending policies, procedures, and federal/state regulations.
5. Identify opportunities for business process improvements and/or potential control enhancements, evaluate their feasibility, and, if appropriate, work with the applicable business unit to ensure implementation.
6. Adhere to all company policies and procedures, as well as all applicable banking rules, regulations and laws (including BSA/AML).
7. Perform other duties/tasks as necessary, which may include providing assistance and support to other bank personnel, functions, or areas.


1. Education: College Degree in Finance, Economics, Accounting, or other Business related field.
2. Years of Experience: Minimum 3 years banking experience, mostly in a credit/lending function.
3. Skills/Ability: Research/data analytics skills, good communication and interpersonal skills.  
4. Knowledge: Business, Economics, Banking, Microsoft Office Applications.
5. Training Courses Required: Online and on-the-job training will be provided and required during employment. 

Customer Service Manager
 – City of Industry location


1. Perform opening and closing procedures.
2.  Ensure that all cash handling, dual custody requirements and branch security are adhered to Bank’s Policies and Procedures.
3. Review and balance branch related G/L accounts,Safe Deposit Box and daily OD/NSF report.
4. Review and monitor Suspicious Cash Report, Kiting Reports, Excessive Transactions Report and the Overdraft Report daily.
5. Review Federal Withholding Reports and closed accounts; call back Stop/Hold reports on daily basis.
6. Process incoming and outgoing collections.
7. Handle Inactive accounts monthly.
8. Review Monetary Instrument log and ensure it is entered accurately daily.
9. Review closed accounts on a daily basis.
10. Ensure that work processed for each day is properly scanned and secured in accordance with the Bank’s Policies and Procedures.
11. Perform alarm test on a monthly basis and report any deviations promptly to the Bank’s Security Officer.  Review Video log daily to ensure that the video equipment is working properly and report any deviations promptly to the Bank’s Security Officer.
12. Supervise staff in their daily operations to ensure timely and effective response.
13. Assist and backup for branch manager and perform other duties as assigned.
14. Perform additional duties as deemed necessary by Branch Manager.


1. Education: College degree preferred but not mandatory
2. Years of Experience: Minimum of 5 years of branch operations and minimum of 3 years supervisory experiences.
3. Skills/Ability: Excellent verbal, written and interpersonal communication skills and basic computer software knowledge in using Microsoft Words, Excel etc.
4. Knowledge:
Must have knowledge on
- banking laws and regulations
- bank internal policies and procedures

SBA Business Development Officer – Northern CA Location


1.  Originate new deals based on annual budget
2.  Attend initial meetings with prospects/new clients
3.  Work with client to complete SBA loan package
4.  Work with team leader to structure loan
5.  Assist in credit analysis and underwriting process
6.  Ability to understand credit risk
7.  Work with Closing Department on getting loans booked and closed
8.  Work with SBA servicing in obtaining financial updates from borrowers
9.   Assist Team Leader in training internal staff bank-wide.
10.  Establish a strong referral network


1. Education: College/ Business major preferred
2. Years of Experience: Min of 5 years
3. Skills/Ability: proven business development focus
4. Knowledge: SBA SOP, Accounting, CA Real Estate Procedures

 Jr. Universal Banker – Pasadena & Cerritos


1. Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, examines checks for endorsement and negotiability.
2. Cashes check and pays money from savings and checking account upon verification of signatures and customer account balances. Inspects all checks, bonds, money orders, savings withdrawals, to determine their negotiability.
3. Prepares and compiles new customer application and information to open new accounts.
4. Provides ongoing relationship servicing with current customers to maintain goodwill and gain additional business.
5. Informs and advises customers of status or enhancements to current account productivity, and suggests resolution on account disputes and other account activity.
6. Responds to customer inquiries and requests regarding account.
7. Uses customer interactions as an opportunity to educate and cross-sell customers on Bank’s products and services, including deposit accounts and loans. Exercises sound customer service and sales techniques to identify customers’ needs. Fully explains the features and benefits of the Bank’s accounts and services making appropriate referrals based on customers’ needs.
8. Acts as an expert and trusted resource for all direct-to-consumer products including online & mobile banking, mobile check deposit, bill pay, funds transfer, online statements, online loan & deposit acquisition, telephone & text message banking, ATMs, and the Bank’s corporate website, among others.
9. Maintains a firm understanding of new products and services and generate new business to assist in meeting establishment profitability goals.
10. Answers and routes telephone calls, takes messages, provides information and directs calls to appropriate staff as necessary.
11. Manages multiple priorities and holds self-accountable for performance
12. Assist Branch Manager or Customer Service Manager on projects as necessary.


1. Education: High School diploma or general education (GED)
2. Years of Experience: One to three years related experience
3. Skills/Ability: Excellent verbal, written and interpersonal communication skills. Must be organized and have computer skills. Possesses strong sales, interpersonal, organizational, and time management skills; previous cash handling and customer contact experience is required; proficiency in Microsoft Office (OUTLOOK, EXCEL, and WORD) is required.
4. Specifications: It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures. The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed, as an exhaustive list of all responsibility, duties and skills required of personnel so classified.


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