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Customer Service:
9:00 am - 5:30 pm Pacific Time, Mon. - Fri.

Career Opportunities

EverTrust Bank offers a competitive salary and comprehensive benefit packages including paid time off, 401k matching, Medical, Dental and Vision insurance.  We are an EEO employer providing equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disabled status.

Please send resume and salary history to 

Human Resources, EverTrust Bank
18645 E. Gale Avenue, Suite 230
City of Industry, CA 91748

or .

For internal employees,
If you are interested in any of the job positions, Please contact Peter Lin at 626.854.9720.

Mortgage Loan Officer – Arcadia location

Mortgage Loan Processor
– Arcadia location

Customer Service Banker – City of Industry location

Personal Banker – Alhambra location & Arcadia location

SBA Business Development OfficerWork location: Southern CA (one opening)


Mortgage Loan Officer – Arcadia location


1. Solicit new mortgage loan applications and leads by developing relationships within the community including agents from realtor companies; and making sales calls to prospective customers
2. Meet with applicants to obtain borrower information and answer questions about mortgage loan process with the use of the Point-of-Sale (POS) system or traditional handwritten loan application. 
3. Explain to customers the different types of loans and credit options that are available to them including terms of products and services
4. Examine borrower's loan application and supporting documentations for prequalifications; analyze borrower's financial status, credit, and property's valuations to pursue loan submission and approval;  estimate borrower's credit-worthiness and calculate repayment risk factors
5. Obtain and compile copies of borrower's financial information that includes credit histories, corporate financial statements, and other required escrow documents to complete a loan submission.  Monitor and satisfy collection of required processing, underwriting, and closing documents, that includes verification status, and closing documents; coordinate scheduling of loan closing with escrow
6. Handle customer complaints and take appropriate action to resolve them.  Confer with  processor and/or underwriter to aid in resolving mortgage application problems to closure.
7. Adhere with Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act) rules and maintain an active status with good standing via National Mortgage Licensing System Registry
8. Stay abreast of all offered types of loans, other financial services and products, and regulatory compliance
9. Other duties and responsibilities that may be assigned by the  Mortgage Team Leader and other senior management


1. Education:  Associate's or Bachelor's degree, preferred
2. Years of Experience:  Minimum 2 to 3 years of residential mortgage sales experience is required.  Preferably has worked within the mortgage industry in the last 3 to 5 years.
3. Skills:  Must have excellent written and verbal communication skills, detail oriented, high degree of accuracy, mathematical skills, self-starter, ability to work independently, strong time management, good organizational skills, competence with computers and related software.
4. Knowledge:  
Must have knowledge on
• Mortgage principles
• Mortgage loan origination and SAFE Act
• Real Estate Settlement Procedures Act (RESPA)
• Homeowner's Protection Act (HPA)
• Truth in Lending Act (TILA)
• Privacy laws
• Fair lending laws
• Loan process and underwriting
5. Training Courses Required:Mortgage Loan Originator requirements under the SAFE Act preferred

Mortgage Loan Processor – Arcadia location


1. Receive and review loan applications and other related documents submitted by MLO and/or borrower for acceptance; create credit file package and enter/validate borrower and loan data into the loan origination system
2. Order necessary documents thru applicable third parties including (but not limited to): USPS, LDP/GSA, MERS, VOE’s, Credit Report, Flood Certificate, DataVerify/Fraud Audit Services, Title, Appraisal, Transcripts, Condo Questionnaire/Warranty, Subordination Agreement, Payoff, Insurance, etc.
3. Generate and deliver initial borrower disclosures with adherence to TILA/RESPA/MDIA rules
4. Receive and validate all necessary borrower signatures and acknowledgments related to the application, disclosure, and pre-underwriting phases of the loan origination process
5. Review and validate initial escrow and title documents including escrow instructions, preliminary title report, purchase agreement, estimated settlement statement, homeowners insurance, etc.
6. Follow-up with the loan officer, underwriter, escrow company, or borrower if necessary, to resolve pending conditions; continuously update the LOS system, and to sign-off on allowable non-UTR (underwriter to review) approval conditions   
7. Run, validate, and obtain all applicable LOS requirements.
8. Ensure all documents meet investor requirements
9. Assist with secondary market investor loan purchase clearing
10. Other duties that may be assigned by the Mortgage Team Leader and other senior management

1. Education:  Minimum high school graduate or GED equivalent required
2. Years of Experience:  At least two years of experience in mortgage originations, loan processing, quality assurance, or other related functions
3. Skills:  Ability to work independently with minimum supervision; must be a team-player; strong PC skills; must be able to complete data entry with exceptional accuracy; excellent written and verbal communication skills; solid attention to detail; must be proactive and reliable; ability to multitask and effectively manage time; participate in proactive team efforts to achieve departmental and company goals; promote a positive team work environment through the sharing of knowledge and skills; comply with all safety policies, practices, and procedures
4. Knowledge:  2015 TRID and mortgage loan disclosures, credit reports, escrow instructions, home purchase agreements, Form 1003 loan application, and a good working knowledge of applicable lending regulations.   
5. Training Courses Required:  Preferred with training background on Fundamentals of Mortgage; Mortgage Loan Processing; Mortgage Loan Origination

Customer Service Banker 
– City of Industry location


1. Process Customer’s deposits such as checks and cash.  Verify amount, examine checks for correct payee name and endorsements; enter transactions into the computer, print receipts to customer.
2. Perform check encashment (cashed checks) after verification of signatures, account balance and stop payments.  
3. Process night deposits, mail deposits and courier service deposits.
4. Perform online entries to record Monetary Instrument Log.
5. Accept outgoing wire transfer request form from our customer, verify signature and ensure sufficient balance to perform the wire request.
6. Order cash from vault and sell cash to vault.
7. Assist in the preparation of cash shipment to FRB.
8. Place holds on the computer for accounts with uncollected funds.
9. Place stop payment orders on the computer for customer.
10. Call back previous day’s transactions.
11. Scan daily transactions for nightly processing.  Secure over the counter documents for records retention.
12. Preparer Currency Transaction Reports (CTR) as necessary.
13. Balance cash drawer at the end of the day.
14. Scan DDA and SAV new accounts signature cards.
15. File signature cards and other bank related documents for newly established accounts.
16. Allow customer with Safe Deposit Box access to their boxes after signature verification.
17. Act as “second” for opening and closing of vault.
18. Call back safe deposit box entrances against the report on a monthly basis.
19. Perform other duties as assigned.  


1. Education:  College degree preferred but not mandatory.
2. Years of Experience:  1 - 2 years of branch operations experience desired.
3. Skills:  Excellent verbal, written and interpersonal communication skills.
4. Knowledge:  Banking Laws, Regulations, Internal Policies and Procedures.  

Personal BankerAlhambra location & Arcadia location


1.    Able to obtain all relevant/required documentations to establish a new account (personal and/or business).
2.    To proficiently interview new customers and obtain new customer’s information to met Customer Identification Program (CIP) requirements.
3.    To proficiently interview new business customers and ascertain the type of business and establish adequate customer profiling.
4.    To cross-sell other bank products and services when opportunity arises.
5.    To verify new customers against CheckSystems and perform initial OFAC scrutiny.
6.    Access and print out the TCD daily maturity report and contact customers as necessary.
7.    Access and print out the DDA, SAV closed account report, pull out the signature card and folder, stamp "closed" on signature card.
8.    Comply with account holder’s instruction for existing TCD renewals.
9.    Mail out TCD interest checks.
10.  Follow up with NRA to re-certify their W-8BEN (non-resident status).
11.  Perform all types of account maintenance such as change of address, change of account type, etc.
12.  To handle TCD settlement transactions.
13.  Follow up pending documents.
14.  Balance safe deposit box rental fees G/L accounts and key deposit G/L accounts.
15.  Assist the CSM in the preparation of the monthly certification report.
16.  Assist the CSM in the ordering of office supplies.
17.  Back-up the role of the Customer Service Banker, as necessary.
18.  Special Assignments.


1.    Education: College degree preferred but not mandatory.
2.    Years of Experience: Minimum of 3 years of branch operations. Have account documentation concepts.
3.    Skills/Ability: Excellent verbal, written and interpersonal communication skills. Must be organized and have computer skills.
4.    Knowledge: Banking laws, Regulations, Internal Policies and Procedures

SBA Business Development Officer – Southern CA Location


1.  Originate new deals based on annual budget
2.  Attend initial meetings with prospects/new clients
3.  Work with client to complete SBA loan package
4.  Work with team leader to structure loan
5.  Assist in credit analysis and underwriting process
6.  Ability to understand credit risk
7.  Work with Closing Department on getting loans booked and closed
8.  Work with SBA servicing in obtaining financial updates from borrowers
9.   Assist Team Leader in training internal staff bank-wide.
10.  Establish a strong referral network

1. Education: College/ Business major preferred
2. Years of Experience: Min of 5 years
3. Skills/Ability: proven business development focus
4. Knowledge: SBA SOP, Accounting, CA Real Estate Procedures



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