Career Opportunities
EverTrust Bank offers a competitive salary and comprehensive benefit packages including paid time off, 401k matching, Medical, Dental and Vision insurance. We are an EEO employer providing equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disabled status.
Please send resume and salary history to
Human Resources, EverTrust Bank
18645 E. Gale Avenue, Suite 230
City of Industry, CA 91748
or email us.
For internal employees,
If you are interested in any of the job positions, please contact Madeleine Sung at 626.854.9719.
Loan Review/Quality Control Officer – Pasadena
Jr. Universal Banker – Pasadena
AVP/Customer Service Manager – City of Industry
SBA Business Development Officer – Northern CA
SBA Business Development Officer – Southern CA
Mortgage Loan Officer – City of Industry
Operations Specialist – City of Industry
Note Specialist – City of Industry
Loan Review/Quality Control Officer – Pasadena
ESSENTIAL JOB FUNCTIONS:
1. Pre-Closing – Review all relevant information and documentation necessary to ensure the loan file is complete before closing. This includes but is not limited to ensuring the following documentation is included in the file: real estate title information, flood certificates, appraisals, surveys, lien searches, and appropriate borrowing entity documents. This duty is performed only on residential mortgage loan originations and may be performed on a sampling basis, depending on volume of loans generated.
2. Post-Closing – On a sample basis, review documents for all types of loans to ensure documentation is accurate, complete, and approved in compliance with regulations and Bank policy. Review financials, loan approvals and all credit related forms to ensure loans were underwritten, approved, and closed in compliance with the Bank’s loan policy.
3. Prepare monthly/quarterly/annual reports summarizing the pre and post closing review activities and the results of other analysis performed.
4. Complete all necessary training, including cross-training in functions within the Risk Management area. Maintain knowledge of current lending policies, procedures, and federal/state regulations.
5. Identify opportunities for business process improvements and/or potential control enhancements, evaluate their feasibility, and, if appropriate, work with the applicable business unit to ensure implementation.
6. Adhere to all company policies and procedures, as well as all applicable banking rules, regulations and laws (including BSA/AML).
7. Perform other duties/tasks as necessary, which may include providing assistance and support to other bank personnel, functions, or areas.
QUALIFICATIONS:
1. Education: College Degree in Finance, Economics, Accounting, or other Business related field.
2. Years of Experience: Minimum 3 years banking experience, mostly in a credit/lending function.
3. Skills/Ability: Research/data analytics skills, good communication and interpersonal skills.
4. Knowledge: Business, Economics, Banking, Microsoft Office Applications.
5. Training Courses Required: Online and on-the-job training will be provided and required during employment.
Jr. Universal Banker – Pasadena
ESSENTIAL JOB FUNCTIONS:
1. Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, examines checks for endorsement and negotiability.
2. Cashes check and pays money from savings and checking account upon verification of signatures and customer account balances. Inspects all checks, bonds, money orders, savings withdrawals, to determine their negotiability.
3. Prepares and compiles new customer application and information to open new accounts.
4. Provides ongoing relationship servicing with current customers to maintain goodwill and gain additional business.
5. Informs and advises customers of status or enhancements to current account productivity, and suggests resolution on account disputes and other account activity.
6. Responds to customer inquiries and requests regarding account.
Continue on attached.
7. Uses customer interactions as an opportunity to educate and cross-sell customers on Bank’s products and services, including deposit accounts and loans. Exercises sound customer service and sales techniques to identify customers’ needs. Fully explains the features and benefits of the Bank’s accounts and services making appropriate referrals based on customers’ needs.
8. Acts as an expert and trusted resource for all direct-to-consumer products including online & mobile banking, mobile check deposit, bill pay, funds transfer, online statements, online loan & deposit acquisition, telephone & text message banking, ATMs, and the Bank’s corporate website, among others
9. Maintains a firm understanding of new products and services and generate new business to assist in meeting establishment profitability goals.
10. Answers and routes telephone calls, takes messages, provides information and directs calls to appropriate staff as necessary
11. Manages multiple priorities and holds self-accountable for performance
12. Assist Branch Manager or Customer Service Manager on projects as necessary.
QUALIFICATIONS:
Education: High school diploma or general education degree (GED)
Years of Experience: One to three years related experience
Skills & Abilities: Excellent verbal, written and interpersonal communication skills. Must be organized and have computer skills. Possesses strong sales, interpersonal, organizational, and time management skills; previous cash handling and customer contact experience is required; proficiency in Microsoft Office (OUTLOOK, EXCEL, and WORD) is required.
Specifications: It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibility, duties and skills required of personnel so classified.
AVP/Customer Service Manager – City of Industry
ESSENTIAL JOB FUNCTIONS:
1. Perform opening and closing procedures.
2. Buy and sell cash to tellers. Ensure that all cash handling, dual custody requirements and branch security are adhered to Bank’s Policies and Procedures.
3. Ensure that the branch maintains cash level in accordance with the Bank’s guidelines.
4. Review and balance branch related G/L accounts, such as Branch Cash (daily) and Safe Deposit Box (monthly).
5. Review daily OD/NSF report, UIR report and scrutinizing items. Make decision before 1:30 p.m. and fax to Operations Administration.
6. Call back previous day’s OD/NSF decision and UIR; make G/L adjustments for returned items on the same day.
7. Review and monitor Suspicious Cash Report, Kiting Reports, Excessive Transactions Report (DDA & SAV for Reg D), and the Overdraft Report daily.
8. Review Federal Withholding Reports, daily.
9. Review closed accounts daily.
10. Review CTR filings and ensure the information is accurate.
11. Review Monetary Instrument log and ensure it is being entered accurately daily.
12. Call back Stop/Hold report, daily.
13. Accepts and process outgoing wire (fax/scan to wire room and/or to PCBB).
14. Ensure that new account documentation, TCD renewals and maintenance records are reviewed/call back on timely basis.
15. Notify customers when account becomes overdrawn. Closed account after one week.
16. Ensure that work processed for that day properly scanned and that all scanned documents are secured in accordance with the Bank’s Policies and Procedures.
17. Perform funds transfer for customers in accordance to the customer’s instructions.
18. Prepare cash shipments to FRB as necessary
19. Process Verification of Deposits (V0D) as it is received.
20. Process incoming and outgoing collections.
21. Cross-training staff in all areas of operation to ensure smooth workflow at all times.
22. Register all legal process received at the branch and ensure prompt handling of the Order. Submit Legal Process Log to Operations Administration, monthly.
23. Handle Inactive accounts monthly.
24. Ensure that Monthly Operations Certifications are performed on a monthly basis and the submission of the Certification is timely.
25. Review Account Analysis (AA) statements on a monthly basis.
26. Review high risk accounts, print statement and supporting documents.
27. Perform alarm test on a monthly basis and report any deviations promptly to the Bank’s Security Officer. Review Video log daily to ensure that video equipments are working properly and report any deviations promptly to the Bank’s Security Officer.
28. Ensure that customer’s information is not compromised and that all employees at the branch are shredding confidential information when discarding the document. Help prepare the quarterly “Safeguarding Report” and submit it to Operations Administration.
29. Ensure that NRA accounts are properly classified on the host system and that annually, W-8BENs are recertified for those accounts with expiring certifications.
30. Ensure that record retentions are adhered to annually. (Keep previous records in vault area).
31. Maintains internal audit rating of the branch at the level of Satisfactory or better.
32. Certify “Business Continuity Plan/Business Resumption Plan” on a quarterly basis.
33. Supervises staff in their daily operations to ensure timely and effective response.
34. Annually, to perform employee evaluations of designated operational staff.
35. Ensure that the department’s files are current and organized.
36. Ensure branch equipments are working properly; contacts vendors as necessary and submits various invoices for payments.
37. Assist & backup for Branch Manager. Performs other duties as assigned.
QUALIFICATIONS:
1. Education: College degree preferred but not mandatory
2. Years of Experience: Minimum of 5 years of branch operations and have minimum of 3 years supervisory experiences.
3. Skills/Ability: Excellent verbal, written and interpersonal communication skills. Basic computer software knowledge in using Microsoft Words, Excel etc.
4. Knowledge: It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures.
SBA Business Development Officer – Northern CA Location
ESSENTIAL JOB FUNCTIONS:
1. Originate new deals based on annual budget
2. Attend initial meetings with prospects/new clients
3. Work with client to complete SBA loan package
4. Work with team leader to structure loan
5. Assist in credit analysis and underwriting process
6. Ability to understand credit risk
7. Work with Closing Department on getting loans booked and closed
8. Work with SBA servicing in obtaining financial updates from borrowers
9. Assist Team Leader in training internal staff bank-wide.
10. Establish a strong referral network
QUALIFICATIONS:
1. Education: College/Business major preferred
2. Years of Experience: Minimum of 5 years
3. Skills/Ability: proven business development focus
4. Knowledge: SBA, SOP, Accounting, CA Real Estate Procedures
SBA Business Development Officer – Southern CA
ESSENTIAL JOB FUNCTIONS:
1. Originate new deals based on annual budget
2. Attend initial meetings with prospects/new clients
3. Work with client to complete SBA loan package
4. Work with team leader to structure loan
5. Assist in credit analysis and underwriting process
6. Ability to understand credit risk
7. Work with Closing Department on getting loans booked and closed
8. Work with SBA servicing in obtaining financial updates from borrowers
9. Assist Team Leader in training internal staff bank-wide.
10. Establish a strong referral network
11. Keep up to date on SBA SOP
QUALIFICATIONS:
1. Education: College/ Business major preferred
2. Years of Experience: Min of 5 years
3. Skills/Ability: proven business development focus
4. Knowledge: SBA SOP, Accounting, CA Real Estate Procedures
Mortgage Loan Officer – City of Industry
REQUIREMENTS :
1. Experience with conventional conforming agency mortgage, and portfolio loans.
2. Build direct relationship with real estate brokers and/or realtors to solicit mortgage loans and achieve production goals.
SKILLS/ABILITIES:
1. Must have effective written and verbal communication skills and adapt well to a fast paced business environment
2. Must be PC desktop proficient; must demonstrate ability to work in a team-oriented environment as a good team player and provide good customer service
3. Bilingual is a plus/English & Mandarin.
4. Must be a U.S. Citizen or green card holder.
5. College degree preferred.
6. Must satisfy existing NMLS license requirements. Candidate must have previous 20-hour loan course completed.
7. Full-time, basic salary plus high commission plan, medical/dental insurance, 401k and other benefits.
Operations Specialist – City of Industry
ESSENTIAL JOB FUNCTIONS :
1. Prepare, review, and submit e-Banking related reports and Merchant Remote Deposit Capture reports on a daily, weekly, and monthly basis for the dept. manager to review
2. Provide support on existing e-Banking products to customers and branch staffs
3. Support Call Center functions
4. Perform inactive online users report on quarterly basis and work with branch staff to resolve inactivity
5. Survey products, service and interest rates with peer banks
6. Setup Online Banking enrollment including cash management accounts
7. Provide support on Merchant Remote Deposit Capture service including install scanner onsite (Will be trained on how to install scanners and trouble shoot problems with bank vendor)
8. Support branch related questions on e-Banking products
9. Support in implementation of new product and service projects, as necessary
10. Assist dept. manager in e-Banking related training to internal staff bank-wide
11. Perform other duties/tasks as necessary, including provide support operations matters.
SKILLS/ABILITIES:
1. Education: College degree preferred but not mandatory.
2. Years of Experience: 1 to 2 years of branch operations is desired.
3. Skills/Ability: Excellent verbal, written and interpersonal communication skills. Must be organized and have excellent computer skills.
4. Knowledge: Banking laws, regulations, internal policies and procedures
Note Specialist – City of Industry
ESSENTIAL JOB FUNCTIONS :
1. Process loan advances, loan payments, booking new loans, renewal of loans.
2. Prepare daily Loan Control Monitor Report to reconcile with the loan GL balance.
3. Review/Process soft and hard cost draw request for the construction and Tenant Improvement loan
4. Order title endorsement for the construction loan advances.
5. Follow up on expiring insurance including but not limited to Building/General Liability/Builder Risk and Worker Comp insurance.
6. Process cashier’s check for borrower refund; and payments to vendor.
7. Prepare SBA 1502 Report to Colson.
8. Other job function when deemed necessary.
SKILLS/ABILITIES:
1. Education: Minimum of High School graduate
2. Years of Experience: At least 2+ years in financial institution
3. Skills/Ability: PC skills – Word/Excel and good communication skills. Fidelity/Horizon Core System
4. Knowledge: Knowledge in booking Commercial; Residential Mortgage; construction and SBA loans; and Fidelity /Horizon Core System