About Us
  phone icon
 866-985-0616
 626-656-1109

Customer Service:
9:00 am - 5:30 pm Pacific Time, Mon. - Fri.

FDIC Publishes a Bank Customer's Guide to Cybersecurity

Date: March 8, 2016

Consumers increasingly rely on computers and the Internet for everything from shopping and communicating to banking and bill paying. While the benefits of faster and more convenient "cyber" services are clear, the strategies for preventing online fraud and theft may not be as well-known by many bank customers. That is why the FDIC has produced a special edition of the agency's quarterly FDIC Consumer News (Winter 2016) entitled "A Bank Customer's Guide to Cybersecurity." Here is a brief overview of the articles and other features in this special issue.

Safety precautions to take before connecting to the Internet with a personal computer, laptop, smartphone or tablet: The lead article discusses ways to protect log-in information for bank accounts and other financial accounts, including the use of "strong" user IDs and passwords that will be hard for a hacker to guess, basic security measures such as security software updates, and the need to be careful where and how to connect to the Internet. Other articles focus on security measures when using a smartphone or tablet (including "auto lock" features and the ability to remotely remove data if a mobile device is lost or stolen), how to protect computers from malicious software ("malware") that can steal valuable personal financial information, and ideas to help small businesses protect against losses from cyberattacks.

Tips on how to avoid identity theft online: One article advises on identifying and avoiding "phishing" and "pharming" scams that start with fake emails and websites and end with consumers providing Social Security numbers, bank account numbers and other valuable details. A second article offers assistance on preventing identity thieves from using social networking sites to learn enough information about individuals to figure out passwords, access financial accounts or commit identity theft. And a third provides guidance to help parents and caregivers protect young people from cyber-related identity theft and financial fraud, including the need to secure all electronics connected to the Web, even video games, because the equipment may link to information such as credit or debit card numbers.

What to know about the roles that banks and the government play in protecting customers: As explained in one article, federal law and regulations require financial institutions to have programs to ensure the security and confidentiality of customer information. The article also notes that banking regulators expect the institutions they supervise to have a framework for learning about emerging threats and provide guidance about the steps institutions can take to be prepared. Another article describes how federal consumer laws and financial industry practices protect cybertheft victims from losses under certain circumstances. And, our "Dear FDIC" feature answers questions about deposit insurance coverage and online banking.

Additional resources from the FDIC that can help educate consumers: The back of the guide features an eight-question quiz to test a consumer's knowledge of key information in this issue and a checklist with reminders about 10 simple things bank customers can do to help protect themselves from online criminals.

The goal of FDIC Consumer News is to deliver timely, reliable and innovative tips and information about financial matters, free of charge. The Winter 2016 special edition on cybersecurity can be read or printed at www.fdic.gov/consumers/consumer/news/cnwin16. Check back there for coming versions of this issue for e-readers and portable audio (MP3) players. To find current and past issues, visit www.fdic.gov/consumernews, or request paper copies by contacting the FDIC's Public Information Center in writing at 3501 North Fairfax Drive, Room E-1002, Arlington, VA 22226, by emailing publicinfo@fdic.gov, or toll-free at 1-877-275-3342.

 

Contact Us | Privacy | Disclosures | Online Privacy Policy | Careers | Site Map 

FDIC EHL logo © Copyright 2017 EverTrust Bank. All Rights Reserved. 

You are leaving EverTrust Bank

By clicking Continue, you will be taken to a website that is not affiliated with EverTrust Bank. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of EverTrust Bank's website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of EverTrust Bank.

Continue
×

Unsecure Email Disclosure

NOTICE: This information is not encrypted. Please do not include any private, personal information, such as account numbers, balance information, or social security numbers in your message to us. If you need to provide this type of information, please contact us directly at the phone numbers listed, or send an e-mail and ask that our representative contact you. Or, if you are an Online Banking customer, you may send a secure message by logging into your Online Banking account.

Continue
×

您将要离开华信银行网站

您现在将进入一个非我们管理的网站。华信银行不能保证其他网站所提供的资料及建议是否正确,华信银行亦不会对其他网站的资料保密及安全性负责。我们建议您先了解此网站的资料保密政策。

Continue
×

电子邮件是不安全的

当透过此网站向我们发出任何电子邮件时, 请不要包含敏感资料,例如账户号码或非公开的个人资料如社会安全或报税识别号码。如您是华信网路银行用户,请登入然后使用安全信息功能与我们联络。

Continue
×

您將要離開華信銀行網站

您現在將進入一個非我們管理的網站。華信銀行不能保證其他網站所提供的資料及建議是否正確,華信銀行亦不會對其他網站的資料保密及安全性負責。 我們建議您先了解此網站的資料保密政策。

Continue
×

電子郵件是不安全的

當透過此網站向我們發出任何電子郵件時, 請不要包含敏感資料,例如賬戶號碼或非公開的個人資料如社會安全或報稅識別號碼。如您是華信網路銀行用戶,請登入然後使用安全信息功能與我們聯絡。

Continue
×